Frequently Asked Questions
New to Acupuncture?
Considering acupuncture or Traditional Chinese Medicine for the first time can feel unfamiliar, and it is natural to have questions before booking an appointment. The information below answers some commonly asked questions about our services, appointments and what to expect during your visit.
You are welcome to speak with your practitioner or our reception team if you have questions about our services, treatment options or appointment process. Following an assessment, your practitioner can discuss the approaches that may be appropriate for your individual circumstances. Open communication helps ensure you have the information you need to make informed decisions about your care.
Appointment availability can be viewed through our online booking portal. Once you register, you can see available appointment times and choose a time that suits you.
If you are unsure which appointment type to book, you are welcome to contact our reception team before booking.
Many people feel unsure about acupuncture needles at first, especially if they have only experienced needles used for injections or blood tests. Acupuncture needles are different. They are very fine, single-use needles made from surgical-grade stainless steel and used in accordance with applicable professional standards.
Sensations can vary from person to person. Some people notice very little sensation, while others may feel warmth, tingling, heaviness or mild pressure. Your practitioner will explain the process before treatment begins and you are welcome to ask questions at any stage.
It is very common to feel apprehensive before your first appointment, especially if acupuncture or Chinese Medicine is new to you. Your practitioner will take time to explain what is being recommended, what to expect, and what choices are available to you before treatment begins.
You can ask questions, let your practitioner know if you feel uncomfortable, and discuss any concerns at any point during your appointment.
The number of appointments recommended can vary depending on your individual circumstances, health history, treatment goals and how you respond over time.
After your initial consultation and assessment, your practitioner can discuss a treatment plan that is appropriate for your presentation. Your progress can then be reviewed as your care continues, and any recommendations can be adjusted where appropriate.
Comfortable, loose-fitting clothing is best. Depending on the treatment area, your practitioner may need access to areas such as your arms, legs, back or shoulders. Towels or coverings will be used where appropriate to help you feel comfortable during treatment.
If you are unsure about acupuncture, your practitioner can discuss other treatment options that may be suitable for your individual circumstances. These may include cupping, moxibustion, massage or other Traditional Chinese Medicine approaches, depending on your needs and presentation.
Before your first appointment, you will receive a link to complete your new client information and consent form through our online booking portal. Completing this before you arrive helps your practitioner understand your health history and allows more time during your appointment to discuss your concerns.
If you have relevant reports, scans, X-rays, referrals or test results, you are welcome to bring them with you.
Some private health funds may provide rebates for acupuncture, depending on your level of cover and your insurer’s requirements. Please check with your health fund directly to confirm whether you are eligible.
Try to avoid eating a heavy meal immediately before your appointment. It is generally best to arrive well hydrated and not overly hungry.
After your appointment, you may wish to drink water and take a little time before returning to strenuous activity, depending on how you feel.